What does your organization do to retain your employees?

Great question. Our company has a very strong set of Mission, Vision, and Values that we expect everyone in the company to live into daily. Our annual review process is a survey taken by your peer's which is comprised of questions about how you live into the core values of the company. We send out an annual culture survey where we seek every employee's input on the company, their direct leader and the senior leadership team which tells us the strength or weaknesses of each area, and we actually strive to fix the opportunities as a result from the survey. We send out a quarterly Associate Satisfaction Survey where we ask very similar questions from the culture survey to ensure success throughout the year so we don't just wait until the culture survey to find a weakness.

We pay for performance on all positions tied to Net Income. We fully pay for medical, dental, vision, ST & LT Disability for our FT employee's. We have a very generous Paid Time off program and our management style is coaching rather than managing by fear. We hold people accountable and promote an honest culture where one can feel free to call someone else out on a behavior that is less than we desire.

Are we perfect? Not at all, but I can tell you our culture is one of the best I have ever experienced. Our turnover rate since inception of our culture changes two years ago has gone from around 60% to 20%. I'd say it's definitely moved us in a good direction.

Pay fair wages, offer excellent benefits, treat employees with respect - which includes allowing them resonable work-life balance.

In addition to the comments above,with which I fully agree, I think a strong commitment to the performance cycle, including just in time assessments of in stream work product, and to the development and training of staff are key.

I would add: Promote ideas from all levels. Encourage everyone to speak up on ideas (improvements, new applications, and new opportunities) and especially on procedures that are outdated, unnecessary or just not working.

I believe a great benefit which immediately improves productivity, moral and success is an education reimbursement program. If you invest in the employee, the company can only benefit.