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Constance Jimenez Controller

Transition to professional services model

Asked on May 15, 2013

My company is a technology services company servicing ecommerce clients. We presently are compensated on a pay for performance basis (i.e. sales conversion) and also perform services that we do not receive compensation. Would like to convert to a professional services model for those services rendered. Can you share best practices processes to support a professional services model?

Answers

Bob Scarborough CEO • May 6, 2013

Is the question 'what are the best metrics and compensation plans' for a professional services organization? From your description it appears you have been a services organization (do you also sell product?) - but you are looking for better metrics?

Sarah Jackson Associate Editor • May 23, 2013

Hi Constance,

Sounds like a great way to grow revenue from the services you already provide.

Like Bob, I'm not entirely clear on what you seek. In any case, you may want to take a look at this free eBook from the Vast Proformative Library of free white papers:

Professional services are the new growth engine. What’s your strategy?

I hope it helps!

Best... Sarah

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