How would you respond to a candidate who you rejected for a position, but then follows up with an email asking you what they could have done better in the interview?
Answers
I think it depends on the interviewee. For instance, if it was for a staff
I say go for it! Be honest and professional with your response, even if you have to give advice they may not want to hear.
Please be careful with this type of advice. It runs the same
Verbal confidential feedback based on objective criteria (e.g. experience qualifications) can be given without risk. However, if the reason for not hiring is "chemistry" or cultural "fit", it is difficult to provide feedback in those terms. Talk to
It is very generous to give this type of advice; it is great to get, and good to model being honest. Per Ted, it is also risky.
1) Keep it factual; did they not have Hyperion experience? If that (or similar) is the problem), perhaps you can guide them to
2) Keep it verbal. Never ever give written feedback.
This is sort of a no-win situation since the perspective of the interview will never be the same and unless you kept very specific notes it may be hard to remember.
I would simply reverse the question and recommend them to simply rate their own interview performance - you can them a few areas to rate: Level of preparation, clarity and crispness of answers, readiness for questions asked, knowledge of individuals with whom they interviewed.
If there was one area where their performance was below expectations or other candidates - add it to the list of areas they should consider.
Hope this helps.
Mark