A large multinational corportation is making a claim that I owe them money for servcies that they provided . They claim that I owe them over $6,000 dollars. I need to know what options I have. I feel that they should not be paid, as they failed to the job which they were hired for, this includes not shipping products on a timely manner, and causing complaints from my customers. It also includes shipping used products as new to my customers. The amount of money that they have cost me, is alot more then the the $6000 dollars that they claim that I owe them. I have not been able to do anything, as I have no money, and 100% for sure no money to fight against a multinational corporation. But since they are threatening to take it to the next level. I thought I should at least look into my options.
Debt Collections
Answers
Document the complete relationship. Pull out the contract and identify where they failed you. Include as much third party validation as possible. This last piece is very important, to make sure it is not a "he said" vs. "she said." Respond to the multinational with the facts.
What does your agreement say about disputes, i.e. arbitration or claims in a certain jurisdiction? Your record keeping is your best defense.
I posted a blog on Proformative and www.cfotips.com on dealing with Vendor Relationships. Maybe it will give you some ideas - "Vendor/Contract
Good luck.
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Accounting